Privacy Policy

Last updated: 21 July 2026 · Applies to usetrandle.com and app.usetrandle.com

1. Who we are

Trandle ("we", "us") operates the Trandle website and application. The data controller is the operator of Trandle; you can reach us for any privacy matter at privacy@usetrandle.com.

2. What we collect

Category	Examples	Why (legal basis)
Account data	Email address, hashed password, plan and billing status	To provide the service (contract, Art. 6(1)(b) GDPR)
Content you create	Trades, notes, strategies, screenshots, backtest sessions	To provide the service (contract)
Payment data	Handled by our payment processor — we never see or store full card numbers	Contract and legal obligations (invoicing, tax)
Technical data	IP address, browser type, error logs	Security and service integrity (legitimate interest, Art. 6(1)(f))
Analytics	Aggregated page and feature usage	Only with your consent (Art. 6(1)(a)) — see the Cookie Policy

3. What we never do

• We do not sell your personal data. To anyone. Ever.
• We do not read your trading journal for any purpose other than operating the service.
• We do not send marketing email without your consent, and every email has a working unsubscribe link.

4. Where your data lives

Application data is stored with our hosting and database provider (Supabase) on servers in the European Union. Screenshots and attachments are stored in the same infrastructure. Payments are processed by our payment provider; email delivery uses a transactional email service. Each provider processes data under a data-processing agreement (Art. 28 GDPR).

5. How long we keep it

• Account and content: for as long as your account exists. Deleting your account permanently deletes your content within 30 days, except what we must keep for legal reasons.
• Invoicing records: as long as tax law requires.
• Server logs: up to 90 days.

6. Your rights (GDPR)

You have the right to access, rectify, export, restrict, object to the processing of, and erase your personal data, and the right to withdraw consent at any time. Two of these are built into the product: you can export everything as CSV and delete your account from your account page, no email required. For anything else, write to privacy@usetrandle.com — we answer within 30 days. You also have the right to lodge a complaint with your local supervisory authority.

7. Children

Trandle is not directed at anyone under 18, and trading is not either. We do not knowingly process data of minors.

8. Changes

If this policy changes in a way that matters, we notify you by email or in-app before the change takes effect. The date at the top always tells you the current version.